Entrepreneur at a Sydney accelerator (Aug 2023 - Sep 2023)
Engineering Manager at a globally recognized technology company (Jan 2021 - Aug 2023)
- Received a "High Anticipated Future Impact" distinction, a recognition for the top 10% of the company.
- Led a hyper-growth department, tripling the engineering function.
- Managed a team of 20+ engineers, fostering a psychologically safe and inclusive culture.
- Implemented a microservices architecture, responsible for 10+ services with a "you build it, you run it" methodology.
- Delivered bespoke integrations and platform features through a quarterly planning cadence.
- Mentored multiple engineers on Project and BAU aspects, turning around the business perception of the Provisioning group.
- Strategically managed high BAU load across four teams in Provisioning (Jan 2021 - Aug 2023).
Previously a Senior Software Engineer at the same firm
- Worked within the infrastructure (provisioning) team building software (May 2017 - Jan 2021).
- Impacted team culture direction and built a framework for supporting BAU work, contributing to a 3x scale.
- Developed platform features and integrations using Java, SpringBoot, and Bamboo CI/CD.
- Led multiple Integrations projects and participated in the on-call roster (May 2017 - Jan 2021).
DevTools Senior Support Engineer at the same firm:
- Supported DevTools products, demonstrating expertise in Git, Linux, Windows, LDAP, MS-SQL, PostgreSQL, MySQL, Java, Apache, and SSL (Jul 2013 - May 2017).
Support Specialist:
- Supported Prepaid Intelligent Networks (IN) platforms.
- Participated in emergency duties, installation of new software releases, and provided technical expertise to the pre-sales team (Nov 2011 - May 2013).
VAS and Mobile Packet Core Engineer:
- Commissioned and integrated platforms, supported Messaging Browsing Solution products.
- Implemented solutions, including Browsing Gateway, Profile Server, Multimedia Messaging Center.
- Recognized for achievements, including the implementation of NBG (Browsing Gateway) and NPS (Profile Server) for a customer in Brazil (Dec 2008 - Oct 2011).
Production Support Engineer:
- Worked as an Operation Engineer, managing technical issues with customers for Gemalto's platforms.
- Selected for an expat opportunity in France due to exceptional performance (Jul 2007 - Nov 2008).
Telecommunications Engineer:
- Worked in Technical Support, managing technical issues with suppliers.
- Gained experience in Network (IP, routers, firewalls, and switches) and GSM Networks (Jun 2006 - Jul 2007).
Trainee:
- Started as a Trainee in the Technical Support Department, later hired as a VAS Engineer (Jan 2005 - May 2006).