Product Designer at startup (Jul 2023 - Present):
- Conducted research to identify co-parents' pain points and proposed solutions.
- Collaborated with the team to define a Minimum Viable Product (MVP).
- Created wireframes and prototypes for a mobile app.
- Facilitated usability testing and presented key findings and recommendations.
- Skills: Desktop research, Jobs to be done, Value proposition canvas, User Story Mapping, Product Design, UX, Prototyping, UI Design, Usability Testing.
UX/UI Designer at health startup (Sep 2022 - Oct 2022):
- Developed a 12-month graduate program for allied health professions.
- Conducted competitor analysis and user interviews to define user needs.
- Facilitated ideation workshops to define an MVP.
- Designed the webpage UI, incorporating user testing feedback.
- Skills: User Research, Service Design, Customer Journey Mapping, UI/UX Design, Prototyping, Workshop Facilitation, Figma, Project Management.
UX/UI Designer at startup (Aug 2022 - Sep 2022):
- Delivered a navigable and scalable contact card for Symbio customers.
- Conducted research and interviews to understand key stakeholders and pain points.
- Participated in ideation workshops and translated ideas into wireframes and prototypes.
- Conducted usability tests and implemented iterations based on feedback.
- Skills: User Research, Service Design, Customer Journey Mapping, Information Architecture, UX/UI Design, Prototyping, Figma, Project Management.
Digital Marketing Coordinator at Media company(Mar 2022 - May 2022):
Bilingual Journalist at Media company (Aug 2017 - Apr 2021):
- Covered a wide range of social, cultural, economic, sports, and academic events.
- Conducted interviews with video crews, wrote news scripts in Chinese and English.
- Assisted in live broadcasts and performed administrative tasks.
Social Media and Website Coordinator at Media company(Aug 2016 - Aug 2017):
- Planned social media content and online audience engagement strategies.
- Delivered engaging content across various online channels.
- Tracked and improved website and social media performance.
- Coordinated with marketing and sales teams for brand support.
Editorial Intern at Media company (Aug 2015 - Dec 2015):
- Translated over 58 news and lifestyle articles.
- Produced news content on mobile platforms, including Wechat.
- Wrote advertising copies for specific brands on Wechat.
- Performed general office duties, including filing, mail processing, and answering phone calls.